SKU: 42166451438

The Friction Project: How Smart Leaders Make The Right Things Easier And The Wrong Things Harder

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The Friction Project: How Smart Leaders Make The Right Things Easier And The Wrong Things HarderThe Friction Project: How Smart Leaders Make The Right Things Easier And The Wrong Things Harder The definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations. Find out why Adam Grant says 'If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.' Every organization is plagued by destructive friction. Yet some

The Friction Project: How Smart Leaders Make The Right Things Easier And The Wrong Things Harder

The definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations. Find out why Adam Grant says 'If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.'

Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.”

Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others’ time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, from reframing friction troubles they can’t fix right now, so they feel less threatening, to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.

Sound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up).

'Sutton and Rao take us on a delightful tour of bad emails, infuriating subscriptions and labyrinthine hiring processes - and they show us how to fix it all. Hard to put down and easy to like, this is a business book to savour.' - Tim Harford, author of The Data Detective

'This is the ultimate guide to diagnosing and fixing the problems in your organization. No one knows more about making work better than this pair of experts, and they've produced a remarkably insightful, engrossing, evidence-based, and actionable read. If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.' - Adam Grant, #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife

'A spectacular achievement. Sutton and Rao show that friction is the secret source of organizational failure -- and success. Full of practical advice, this book will make the world a better place.' - Cass R. Sunstein, Robert Walmsley University Professor, Harvard University, and author, Sludge

'Sutton and Rao show how leaders who pay attention to friction - which kinds are helpful and which are not - can equip these people with the right tools, build their trust, and make incredible progress as a result.' - Ed Catmull, co-founder of Pixar, former President of Pixar and Disney Animation Studios, and author of Creativity Inc

'Bob Sutton and Huggy Rao have spent the last decade studying the causes and remedies for friction troubles at a wide range of companies. They've distilled their lessons to help you and your team make the right things easier and the wrong things harder in your company. Every executive, investor, board member, and leader should buy The Friction Project.' - Reid Hoffman, Co-Founder of LinkedIn and Partner at Greylock Partners

'Sutton and Rao have given us a thousand gems, each an invaluable insight on its own ... I guarantee that their profoundly humane arguments will win your hearts, change your behavior, and transform your companies.' - Amy C. Edmondson, Professor, Harvard Business School, Author of Right kind of wrong: The science of failing well

'The idea of leaders as friction fixers is dynamite ... Sutton's and Rao's insights in The Friction Project offer leaders at all levels important tools and real-world examples to recognize the role that both kinds of friction can play in their organization's success.' - Shantanu Narayan, Chair and Chief Executive Officer of Adobe

'If you dream of freeing your people and organization to focus their time on what really matters, The Friction Project is the book for you. More than ever today we need more nimble, innovative, customer centric, and human organizations. Eliminating needless friction is at the heart of that quest, as Bob Sutton and Huggy Rao show in their wonderful new book.' - Herminia Ibarra, The Charles Handy Professor of Organisational Behaviour, London Business School and author of Act Like a Leader, Think Like a Leader, and Working Identity

'A great and provocative read. As a business leader I never thought of leaders as 'friction fixers.' The Friction Project identifies when friction is and is not desirable. It's packed with real-world examples from varied organizations, their frictions, and above all, how the people who make repairs practice their craft.' - Carlos Brito, CEO of Belron and former CEO of Anheuser-Busch InBev

'As I read this groundbreaking book, I imagined a future where every leader eliminates bad friction and harnesses good friction to build better organizations. Every manager MUST read The Friction Project to learn how, by leading through a friction lens, and using the practical solutions Sutton and Rao provide, they can create productive, innovative, and caring workplaces.' - Tsedal Neeley, Harvard Business School; author of Remote Work Revolution and co-author of The Digital Mindset

'Subtract friction and an organization will move faster, become more innovative and drive productivity gains. The Friction Project is a 'how-to' guide in a period of workforce transformation across sectors.' - Donna Morris, Executive Vice President, Chief People Officer, Walmart Inc.

SPECIFICATIONS:

Author:Robert I. Sutton - Роберт И. Саттон

Publisher:Penguin

Language:English

Publication Date:2024

Number of pages:304 pst

Format:Paperback

Width:135 mm / 5,3'

Height:216 mm / 8,5'

Weight:301 g

ISBN:9780241594858

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SKU: 42166451438

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Perfect size for me!
Color: Black
I've had this bag for several months! It's in GREAT condition for the price that I got it for! I've had one maybe a couple stitches on the handle fray a little bit, but other than that it's holding up amazingly! Surprisingly it holds a lot, wallet, keys, small makeup bag, and a smaller bag for hair ties, pins, tampons and whatnot. It's very soft, the color doesn't fade! The material isn't hard leather, it's very maluable, making it fit wherever you put it, which is exactly what I was looking for. When this one eventually wears out, I'll 100% buy another one again because it's small and it matches every single one of my outfits!
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Cute but cheaply made
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I love this bag so much. However, I had to purchase twice because the first one broke due to the fabric on the inside catching on the zipper and when I tried to undo it, it ripped. The second bag still has problems with the zipper but it has stayed in good condition. The bag holds quite a lot and it’s really good. Overall I would say that bad is cheap but also lasts? Just be cautious of the zipper.
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Excelente compra
Color: White
A pesar de ser un bolso relativamente pequeño me sorprendió por el espacio que tiene,cabe lo mucho y lo poco ,sin dejar de ser muy lindo también
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WORST PRODUCT I HAVE EVER BOUGHT- and I’m NOT picky.
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DO NOT BUY. Genuinely the worst product I have ever bought. I’m not a picky person. But upon receiving this bag, I immediately felt iffy about the material of the bag. Then I opened it to get a whiff of a rancid fishy smell. As I’m not a picky person, and it was $20, I moved past these two immediate issues. My problem came on day 4 when the interior ripped. The material is so cheap it was not able to be sewn to be fixed. I was irritated, but was able to move on from even this. Day 6 of use was the final straw for me. The zipper got caught and completely stuck on the ripped material. While trying to wiggle it, the tab to pull the zipper came off. While again trying to get it open by hand, the zipper ripped completely open and part of the zipper track came off. This is THE MOST DISAPPOINTING ITEM I HAVE EVER BOUGHT. Absolutely DO NOT RECOMMEND. DO NOT GET THIS BAG. I don’t even want to give this one star.
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SO MUCH SPACE AND IS SO CUTE
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I LOVE this bag. To give you an idea, yeah duh it’s cute whatever. BUT let me tell you I brought this to an all day race event and fit my (large) wallet, 2 pairs of sunglasses, all of my lippies, AND NOT ONE BUT TWO FULL BOTTLES OF COKE!!! And it still zipped. Insane amount of space in this thing and it’s so cute too. 10/10 would recommend and I’m buying it in the khaki color too!
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